Testimonials

"I know a lot about Sonitor Sense. Sonitor Sense is a very reliable and accurate system. Basically, it is an RTLS that utilizes both Wi-Fi and ultrasonic technology to locate not only assets but also people. We aren't using Sonitor Sense to locate assets. We are using Sonitor Sense to locate our staff, and it also acts as a panic system. When our staff members are in a situation where they need assistance, we know exactly where they are, and when they press a certain button, it notifies the necessary response team. Sonitor Sense works seamlessly with our nurse call system. The software and hardware work very well, and Sonitor Sense is very durable."

"We are doing automated hand-hygiene compliance with Sonitor Sense. We used to have a secret shopper watch for handwashing. The solution is helping us with those numbers. We are getting 10 times as many data points with Sonitor Sense compared to before with the secret shoppers. Now, we have a much more expansive set of data to show how our hand-hygiene program is working. If someone is not compliant, they get an email and a phone call. We are trying to control and bring down acquired infection rates, and Sonitor Sense is going to help us with that. We are loving what we are seeing so far. The data is amazing."

"Sonitor Sense works amazingly. In healthcare, when we open up a ceiling tile, we have to tent it, so it is really painful to do anything like pulling cable. When we first put Sonitor Sense up, the blessing and the savior for us was we didn’t have to wire the whole place because Sonitor used a mesh-type network. We put a gateway at the beginning of the hallway, and all our devices are now wireless, running on batteries, and meshing with each other. The disruption to our environment is minimal because all we are pulling is a direct wire from our closet to a head gateway and meshing that down the rest of the facility. The system uses ultrasound, and that is cool. Sonitor was smart. It used to be that the badge was sending up a beacon all the time like a constant heartbeat, and that was killing the battery. They reversed that, and now when a tag moves, it sends up a beacon. Then the device picks it up. We know when the tag is on the move, and we can get down to within two feet of accuracy within the location itself."

"The core strength of the product is that it uses ultrasound technology for room-level accuracy and real-time location services in our area. The technology that Sonitor has provided has worked a lot better in terms of accuracy compared to the room-level accuracy of our previous hardware. The Sonitor product just works a lot better. There are fewer issues with it, and it just seems more reliable."

"I have had nothing but outstanding support from Sonitor and have had no issues whatsoever. We get responses right away from their tech support team, even to the point where I can just text them instead of putting a ticket in. Also, I can call the support team directly and tell them the issue I’m having, and within a few moments, they will tell me the issue. Instead of just going in and fixing the problem, they will walk me through it so that if the issue arises again, I don’t have to wait or submit a ticket. I can go in and solve the issue right there instead of having lag time. Our nurses don’t like it when there is lag time. If the tech support is that good, then the vendor must have good executives making sure that the vendor is providing the best solutions and care for us."